Terms And Conditions
www.aerska.com is a site [the “Website”] operated by Aerska Limited and trading as ‘Aerska’ (“Aerska” “we”, “us” or “our”). We are company registered in England and Wales under company number 10511877 and with our registered office at Aerska Ltd,
4 Saxon Close, Godalming, Surrey GU 1GF. Our VAT number is 266397266.
These Terms & Conditions provide important information about us and the legal terms and conditions on which we show, sell and deliver our products listed on the Website (the “Products”) to you. Please read all of our Terms carefully and make sure that you understand them, before ordering any products from our Website.
Please note that before placing an order you will be asked to agree to the Terms. If you refuse to accept the Terms, you will not be able to order any Products from our Website.
We may modify the Terms of Sale from time to time, therefore, please read the Terms and check back often. If you do not agree to any change to the Terms then you must immediately stop using the Website or refrain from making any purchases of Products.
Any changes made after you have placed an order will not affect that order unless we are required to make the change by law.
When placing an order with our site, you will be given the option to register. When you register you are required to provide information about yourself that is true, accurate, current, and complete in all respects. Should any of your registration information change, please notify us immediately. We may also change registration requirements from time to time.
Eligibility To Purchase
In order to purchase Products on the Website you must be over the age of 18. You will be required to provide your personal details. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the Billing information provided.
The purchase of Products via the Website is available only to those who have been issued a valid credit/debit card by a bank acceptable to Aerska, whose applications are acceptable to Aerska and who have authorised Aerska to process a charge or charges on their credit/debit card in the amount of the total purchase price for the Products. Aerska reserves the right to restrict multiple quantities of Products being purchased by any one customer or delivered to a particular postal address.
By making an offer to purchase Products, where Aerska feels necessary, you expressly authorise us to obtain information (including any updated information) about you to or from third parties, to authenticate your identity, to validate your credit/debit card, to obtain an initial credit/debit card authorisation and/or all of the above in order to authorise and validate your purchase of Products.
Aerska reserves the right in its absolute discretion to refuse the purchase of Products based on any information received from the aforementioned checks or otherwise.
All orders are subject to acceptance by Aerska at Aerska’s discretion and availability of Products. Products in your shopping basket are not reserved and may be purchased by other customers.
Aerska offers Products for sale that are in stock and available for dispatch from our distribution centre. If you have registered your email address for notification of the arrival of a specific product featured on our Website, we will attempt to notify you by email within 48 hours of the Product becoming available on the Website. Please be aware that on occasion certain products that are in particularly high demand may sell out during this period and Aerska cannot accept any liability in such circumstances.
Pricing & Policy
Prices shown on the Website are in GBP and are inclusive of VAT at the applicable rate. However, if the rate of VAT changes between the date of your order and the date of delivery, we will adjust the VAT you pay, unless you have already paid for the Products in full before the change in VAT takes effect.
It is always possible that, despite our best efforts, some of the Products on our Website may be incorrectly priced. If we discover an error in the price of the Products you have ordered we will contact you to inform you of this error and we will give you the option of continuing to purchase the Product at the correct price or cancelling your order. We will not process you order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing. Please note that if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as a miss-pricing, we do not have to provide the Products to you at the incorrect (lower) price.
The price of a Product does not include delivery charges. Our delivery charges are as detailed on our Delivery and Returns page on the Website as amended from time to time.
If you are a customer whose credit/debit card is not denominated in Sterling the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.
Acceptance Of Your Order
Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. This email is NOT an acceptance of your order, just a confirmation that we have received it. Orders placed by telephone will not receive an email acknowledging the details of your order.
Unless you cancel your order, acceptance of your order and completion of the contract between you and Aerska Limited will be formed when we email you to confirm the goods have been dispatched (the “Contract”). The Contract is therefore concluded in Surrey, England and the language of the Contract is English.
We reserve the right not to accept your order, or to cancel the order and your Contract with us at our discretion and in the event, for example, and without limitation, that we are unable to obtain authorisation for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set out within these Terms and Conditions of Sale.
We may also refuse to process and therefore cancel a Contract for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any Products from the Website whether or not that Product has been sold, removing, screening or editing any materials or content on the Site, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
Payment can be made by Visa, MasterCard, Visa Debit, Visa Delta or Electron. Payment will be debited and cleared from your account upon dispatch of your order by Aerska. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorised by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to Aerska, we will not be liable for any delay or non-delivery.